ITS ME

So, basically Numo logged me out of my other account and I couldn’t log back in! I lost my streak and all that and I’m really sad but it’s fine

Posts and comments here share personal experience — not medical advice. For treatment questions, talk to a clinician.

Ramik

1mo

Hi Auggie! 👋 This is Ramil, a developer from Numo. What I did: • Sent a password reset email to sma****to88@***com • You can also try logging in with the Google button What to do next: • Check your email • Try logging into your old account If something doesn’t work: • Open the app • Go to Me → Settings (top of screen) → Help → Contact us • Write to support — we’ll help 👍

Auggie! 🏳️‍⚧️

1mo

I can’t find an email anywhere 😕

Auggie! 🏳️‍⚧️

1mo

Ok thank you!

Julia from Numo

1mo

Hi! Tomorrow we will help you log back into your account and get everything back. Just give me a bit of time, cos it’s night in my place 🤝🍓🫶🥱

Auggie! 🏳️‍⚧️

1mo

Thank you!

Auggie! 🏳️‍⚧️

1mo

AND Julia if you can can you help me at least get my streak and my tribe superstar and my levels back? I was on level 20 something (something in higher 20’s) and today is my 87 day streak! And I know I had a tribe superstar before!

Julia from Numo

1mo

Hi! We upgraded your new account with level, streak, and tribe superstar

Auggie! 🏳️‍⚧️

1mo

Thank you so much!

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