dbdbdb avatar
dbdbdb
1
9 months ago

Cancel subscription

Hi. I’ve been trying to delete my subscription as it mentioned that it was EASY to cancel. I found some posts from users that are asking the same thing. WHERE CAN WE CANCEL OUR ACCOUNTS? I’m ready to fill a complaint in PayPal if I ever get charged! The button to ask for assistance is conveniently broken and not giving assistance…..

olivegarden avatar
olivegarden
9mo

If you haven’t subscribed yet, and are still on your free trial, go to tasks, click the lines in the top right corner, then scroll down and click settings, then scroll down and tap subscriptions and you should be able to cancel there

Julia from Numo avatar
Julia from Numo
9mo

Hey! we can cancel it manually for you. What email did you use to activate the subscription?

adhdartist2023 avatar
adhdartist2023
9mo

To cancel your Numo ADHD subscription, follow these steps: If you subscribed through the Google Play Store, go to "Subscriptions and Memberships" and cancel the subscription 1 . If you subscribed through the App Store, go to your iTunes account settings to manage your subscription and turn off auto-renew 4 . If you have any issues or questions, you can contact Numo ADHD support through their website 1 .

pinkmess avatar
pinkmess
9mo

Go to your home page (the page with the little house and checkmark). Tap the icon at the top right corner of the screen. Tap “settings.” Scroll down to subscriptions and tap “manage subscriptions.” You can cancel there.

idkiforgot avatar
idkiforgot
9mo

Found this by searching “cancel” in the contact support section - Web subscription 1. Open join.numo.so/settings/manage-subscription 2. Enter your email and password 3. Tap on Cancel Subscription App Store subscription 1. Open the Settings app. 2. Tap your name. 3. Tap Subscriptions. 4. Find and tap on Numo. 5. Tap Cancel Subscription, you might need to scroll down to find it. If you see an expiration message in red text, the subscription is already canceled :) Google Play subscription 1. Open the Google Play app 2. At the top right, tap the profile icon 3. Tap Payments & subscriptions 4. Select the subscription or prepaid plan you want to cancel. 5. Tap Cancel subscription.

dbdbdb avatar
dbdbdb
9mo

That worked for the web subscription! Thank you!!

barbieadhd avatar
barbieadhd
9mo

It’s strange. It appears in my iPhone

toomuch avatar
toomuch
9mo

I vant Find it Therese but Thea still Charged me for it?

saintshoggoth avatar
saintshoggoth
9mo

If you have an iPhone you can go into your settings, click your Apple ID, click subscriptions, and it should give you a list of everything you’re subbed to, click on Numo and there should be a cancel option. If you don’t have an iPhone then google how to unsubscribe from apps on an android I guess?

anchorinfaith avatar
anchorinfaith
9mo

I tried that and u just need to press the button for a few times (or kill the app and reopen the page) and wait for a pop up google page which allows u to unsubscribe

Munoz13 avatar
Munoz13
9mo

Same. And I tried typing the link from above and it’s broken

dbdbdb avatar
dbdbdb
9mo

I have an iPhone and nothing shows in subscriptions. That’s the deal. Normally you can cancel it there but numo doesn’t appear there. They asked for PayPal email at the beginning. Any tips or anybody that has been able to cancel?

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